Tenant isolation
Data access is scoped to a server-resolved tenant membership, not a client-supplied role.
SECURITY
Clear boundaries for every workspace and account.
Emosupport applies server-side trust and account-scoped data access throughout its customer-support architecture.
Channel-account isolation
Multiple accounts on the same platform remain separate and are resolved before messaging operations.
Protected credentials
Connector credentials use application-level encryption and are not returned through standard interfaces.
Verified webhooks
Provider signatures are checked before supported webhook events enter the messaging pipeline.
Human-controlled messaging
Outbound messages require an explicit human action and an unambiguous account target.
No automatic identity merge
Customers are not merged across platforms merely because names or order references appear similar.
Security contact
A dedicated security contact is being prepared. Do not send sensitive reports until an address is published here.
Emosupport does not currently advertise a public bug-bounty program or external security certification.